SoSafe Partner Platform

Welcome to the SoSafe Partner Platform Support Hub

The SoSafe Partner Platform is designed for our Managed Service Provider (MSP) partners to seamlessly onboard and manage cybersecurity awareness training for clients with up to 250 employees.

Once your Partner Manager has granted access, you can begin managing your clients and trainings directly in the platform.

Platform Access

• Partner Admin Portal: Manage clients, users, and awareness trainings via

  ‎https://app.sosafe.de

• E-Learning Platform (for end users): End users complete their training here

  https://elearning.sosafe.de

Partner Platform Guide

Partner Administration

• Getting Started: Activate Your SoSafe Partner Platform Access

• Managing Partner Admin Accounts

Client Management

• How to Create a New Client

• How to Set Up a New Client

• How to Manage Clients

• How to manage an NFR client

• How to Manage Users

Awareness Trainings

• How to Set Up E-Learning Training

• How to Manage E-Learning Training

• How to Access E-Learning

• How to Set Up Phishing Simulation

• How to Manage Phishing Simulation Training

• Partner Platform Whitelisting Guide

Subscription Management

• How to Manage a Client Subscription & Licenses

Analytics

• Awareness Training Analytics

Need More Help?

Technical support is available during service hours here.

The SoSafe Partner Platform uptime and incident status can be checked here.