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Zurich: E-Learning access for end users

Updated

How to activate user E-Learning access

  1. After the E-learning training is set up, all active users will receive a welcome email from noreply@sosafe.de with the subject “Welcome to the SoSafe Cyber Security Awareness Training“.

    1. If the email doesn't arrive in the inbox within a few minutes, check the user’s spam/junk folder.

Welcome email from SoSafe with illustration of two professional users. Headline reads Get started now with the E-Learning IT Security. Email body addresses user and mentions Train to Secure program. Accept Invitation button is displayed.

  1. On the welcome email, click Accept Invitation.

  2. On the Register web page, complete the e-learning user registration information and click Register .

Register page with form fields for Salutation, Firstname, Lastname, Language, Email, Password, and Repeat Password. Sample data shows Firstname Fourth and Lastname User with Email field masked. Register button at bottom. Illustrative image on left side of screen.

  1. On the Thank you! page, click Login directly to be automatically redirected to SoSafe’s e-learning platform.

Thank you confirmation page after registration. Green checkmark icon. Text reads You have been registered for E-Learning. Two buttons: Login directly and Close.

How to access the E-Learning platform

  1. Go to https://zurich.elearning.sosafe.de/.

  2. Enter the user's Business email address.

Dropdown menu for Library category selection with options displayed: All categories checked, Fast-Track Cyber Security Training, and Data privacy.

  1. On the Log in now page, enter the user’s password and select Log in.

  2. The user will see their individual Learning Path, including achievements and lessons with upcoming due dates.

Dropdown menu for Library category selection with options displayed: All categories checked, Fast-Track Cyber Security Training, and Data privacy.

The Learning Path highlights the lessons with due dates in the next 90 days. But, users can start all available lessons, regardless of the due date.

Automatic email reminders are sent to nudge user completion based on each individual lesson's due date. For a deeper explanation of how content distribution works, please check the following article Zurich Cyber Security Awareness: How to set up E-Learning trainings.

  1. On the Library drop-down, select All categories to list all available e-learning lessons configured for this user.

E-Learning Platform dashboard showing Your Learning Path with Mandatory lessons in carousel format. First lesson Importance of cyber security marked with blue border. Your achievements panel on left shows Level 1 with 0 out of 40 completion progress. Library dropdown set to Category selector.

  1. If a user has e-learning add-ons configured in the training campaign, select the corresponding category (e.g. Data privacy) to see a list of the add-on lessons.

Lesson library grid view with Library dropdown set to All categories. Tabs display All lessons, Mandatory, and Overdue. Six lesson cards shown in grid layout with lesson names, duration, Completed status badges, and Start buttons. Example lessons: Home Office Security, Collaboration Tools, What is compliance.

Completed lessons can also be seen through the All categories drop-down.
Lesson library grid view showing All lessons tab with filter by Library dropdown. Grid displays lesson cards for completed lessons with titles like Home Office Security, Collaboration Tools, What is compliance? Each card shows duration, Completed status badge, and Start button.

How to change a user’s E-Learning information

  1. A user can change the Salutation, e-learning content Language, and Password by opening up the user profile at the top right part of the e-learning platform.

  2. On the available options, click on Personal information.

User profile menu in top right of E-Learning platform. Shows user account label EU E-learning User with email marked with green indicator 1. Menu options include Personal information marked with green 2, FAQ, Support, and Logout with red icon.

  1. On the Personal information page, change the data as needed and click Save for the personal data and/or Change password to save a new password.

Personal information page form with fields for Salutation Female dropdown, First Name E-learning, Last name User, Email masked, and Language English. Save button displayed. Below that, password change section with Old password, Password, and Repeat password fields. Change password button at bottom.

How to reset a user’s E-Learning password

  1. To reset a user’s e-learning password, navigate to https://zurich.elearning.sosafe.de/

  2. On the Log in page, enter the user's Business email address.

  3. On the Log in now page, click on Forgot your password?.

Log in now page for E-Learning Platform. Right panel shows three SSO options: Log in with Microsoft, Log in with SAML, Enable Google SSO. Below OR divider is Business email address field with masked email and Password field with visibility toggle. Forgot your password link marked with green border. Continue button grayed out.

  1. On the Forgot password? page, enter the user’s email address, and click Recover.

Forgot password page with Email field containing masked email address with green checkmark. Recover button displayed. Below is text Remembered your password with Go to login link. Need help link directs to support.

  1. If the user is part of the e-learning training, they will receive an email with a link to reset the e-learning password.

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